Frequently Asked Questions
How much does appliance repair cost in Santa Cruz County?
Our diagnostic visit is $99. Santa Cruz repair pages quote common repairs of about $150 to $300. Larger jobs, such as a sealed-system refrigerator fault, can cost more. These are ranges quoted by Santa Cruz appliance repair pages, November 2026. Your quote depends on the diagnosis.
What should I have ready before I contact you?
The appliance type and brand, the model number, what it is doing, when it started, and any error code on the display. A photo of the model label helps most.
Where is the model number?
It is usually on a label inside the door frame, on the back of the unit, or inside it. On a dishwasher, check the edge of the door. On a refrigerator, check the inside wall of the fresh food section. Your user manual also shows the location.
Should I repair or replace my appliance?
Compare the repair price with the price of a new unit and the age of the old one. A cheap part on a newer machine is usually worth fixing. A major part on an old machine often is not. You get the repair price after the diagnosis and decide before any work starts.
What should I check before I book a visit?
Check that the appliance has power and the breaker has not tripped. Check that the water valve is open for a washer, dishwasher or ice maker. Clean the lint filter on a dryer and the drain filter on a dishwasher. Each service page lists the first check for that appliance.
What should I do if I smell gas?
Leave the building and call 911 or your gas utility from outside. Do not use switches, phones or flames inside.
What if the appliance is sparking, smoking or smells like burning?
Unplug it or turn off its breaker if you can do so safely, and do not use it until it has been checked.
Do you cover the mountain and coast towns?
Yes. We cover Santa Cruz and 18 towns in Santa Cruz County, including Felton, Ben Lomond, Boulder Creek, Bonny Doon and Davenport. Remote addresses can take longer to reach, and we tell you the arrival window when we confirm.